With the introduction of new telephony services in the ICT market it is essential for businesses to really be aware of what their ICT services are costing at the end of the month. Being able to monitor calls (mobile and fixed), see text and skype interactions throughout the business, having immediate visibility through wall boards […]

Analytics are absolutely everywhere, and any business unable to compile their data quickly and effectively through portals and interfaces will be stuck, wasting time on manual processes each time something goes wrong in their network. For ICT and Telecoms customers, speed is everything. Organizations must adapt and find better, faster ways of getting an overview […]