Careers: Senior Software Engineer

We are looking for a Senior Software Engineer to produce and implement functional software solutions. You will be working for a Telecommunications Solution provider with ambitious growth plans.

In this role, you should be able to work independently with little supervision. You should have excellent organisation and problem-solving skills. If you also have hands-on experience in test driven development and agile methodologies, we’d like to meet you.

Senior Software Engineer, typical day to day responsibilities will include (but not limited to):

  • Develop, design and implement scalable, high-quality software.
  • Identify, prioritise and execute tasks in the software development life cycle.
  • Mentor / coach development team as necessary.
  • Test first approach to continuously improve code quality and efficiency.
  • Troubleshoot and debug distributed systems.
  • Be an agent of change moving towards DevSecOps and Infrastructure as Code.
  • Collaborate with internal teams, vendors and customers to fix and improve products.
  • Document development phases and implement automated monitoring.
  • Ensure software is up to date with latest technologies.

Senior Software Engineer, Required Skills

  • Proven experience as a Senior Software Engineer.
  • Extensive experience in test driven development, technical architecture and delivery.
  • Demonstrable experience of secure by design principle.
  • Good hands on knowledge of specific programming languages (C#, TypeScript, JavaScript) and Microsoft .Net development landscape.
  • In-depth knowledge of relational databases (ideally MySQL) and documents databases.
  • Containerised applications and relevant container orchestration tools.
  • Good understanding of DevSecOps process.
  • Familiarity with Linux and Windows operating systems.
  • Having a hands-on experience developing cloud-based solutions using AWS, Azure or Kubernetes or other PaaS alternatives.
  • Analytical mind with problem-solving skills.
  • Ability to work independently.
  • Excellent organisational and leadership skills.

Senior Software Engineer, Desired Skills

  • Knowledge of web component architecture and frameworks.
  • Familiar with Python.
  • Exposure to Terraform or other IaC frameworks.
  • Experience building Helm charts as well as different application packaging systems.
  • Knowledge of code quality and security scanning tools.
  • Azure DevOps or TeamCity / Octopus Deploy.
  • Experience using system monitoring tools and automated testing frameworks
  • BSc/BA in Computer Science or relevant work experience.

What’s on Offer

Competitive pay – up to £50K + benefits

How to apply

You can apply for this role by dropping a CV and covering letter to 

Regards, The Boom Team.

Careers: Unified Comms Second Line Support Engineer

Support Engineers play a key role in managing the company’s relationships with our partners and their resellers and customers. Our team of 1st Line Support Engineers handle day-to-day issues but are backed-up by our 2nd Line team for more complex or unusual faults or issues. They will also assist in managing technical product and project delivery.

2nd Line Support Engineers will liaise with partners and internal engineering resources to identify and fix faults in a timely fashion, and will assist delivery functions in rolling out new products and services.

The role would suit an existing VoIP engineer who would like to work with an exciting new product or an experienced PBX engineer wishing to move from legacy products to hosted VoIP.

Second Line Support Engineer, typical day to day responsibilities will include (but not limited to):

  • Managing assigned tickets
  • Trouble-shooting and technical analysis to determine the cause of faults
  • Liaison with partners either directly or via 1st line support to provide updates on faults
  • Liaison with other engineering support within Boom for more complex faults
  • Providing technical assistance for project delivery
  • Involvement in future developments of future products and services
  • Guiding and mentoring 1st line support engineers

Second Line Support Engineer, Skills (one or more of the following)

  • Hosted VoIP or PBX experience
  • Knowledge of SIP and ability to read traces
  • Knowledge of handset provisioning (e.g. Yealink, Poly etc)
  • Understanding of APIs, databases and software development
  • Experience of PortaOne
  • Understanding and/or experience of number management and number porting
  • Good technical background
  • Ability to solve complex problems
  • Experience of customer management
  • Logical approach to work
  • Good organisational skills, ability to work unsupervised

What’s on Offer

  • Competitive pay – up to £30K (dependent on experience) + benefits
  • Be a key part of a market leading technical solution
  • Opportunity to learn in a supportive and productive environment
  • Be part of an international team
  • Flexibility to work from home and/or in our Leeds office
  • We would consider part-time or job share roles

How to apply

You can apply for this role by dropping a CV and covering letter to 

Regards, The Boom Team.