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How sure are you that your Network is performing as planned? While all companies are different, they all have one thing in common they most certainly have or are part of a network. truth is that most company networks are similar to the networks that other companies use. So, this means that all companies can […]
Why is it important that your call recording service is MiFID II compliant? Since January 2018, the new MiFID II rules have been in effect in the European Union. But why is this important and will it impact your business? The EU has been one of the first to step up to defend consumers. […]
The reality in today’s world is that data is king. However, with so many different data formats and so much data available, businesses need to have a way to access all the data with one holistic view of both their own and their customers environment. How Can You Use Insight as a Service (IAAS)? A […]
We live in a world that is ruled by big data and analytics. And the truth is that this makes it a big challenge for businesses. After all, they want to take the most value out of the data that is being collected. One of the things that have been making a huge difference between companies […]
All businesses need a high-level view of how insights will fit into their short and longer term future plans, but with technology businesses it’s even more important to ensure that the manual repetitive processes are converted into pro-active insight updates trigger for when the insight information identifies an issue that is about to arise. This […]
With the introduction of new telephony services in the ICT market it is essential for businesses to really be aware of what their ICT services are costing at the end of the month. Being able to monitor calls (mobile and fixed), see text and skype interactions throughout the business, having immediate visibility through wall boards […]
Take a look at our latest Infographic that explains why Insight as a Service is important for businesses to utilise. Click here to download our Insight as a Service Infographic PDF
Analytics are absolutely everywhere, and any business unable to compile their data quickly and effectively through portals and interfaces will be stuck, wasting time on manual processes each time something goes wrong in their network. For ICT and Telecoms customers, speed is everything. Organizations must adapt and find better, faster ways of getting an overview […]
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